Important Numbers


Elite/Residence Club:
Villa Preferred Access:
VPA Club:
Gold Members:
Cancun Members:
Cancun Elite/Residence Club:
Loreto Members:



UVC International, 6850 Bermuda Rd, Las Vegas, NV 89119

Universal Vacation Club International Website:
Member Services email:
Newsletter suggestions:
Board of Directors:

UVCI is an award-winning vacation ownership management company servicing members of the Villa Group properties, including print and online websites and communications, Board of Directors and committee governance; onsite property management oversight, operations, third party management, inventory management, and administrative support to Eagle’s Wings Foundation.

ResortCom International (Member Services Call Center)

ResortCom International 6850 Bermuda Rd, Las Vegas, NV 89119
Member services email:

ResortCom is a full service vacation industry management servicing company. UVCI partners with ResortCom to provide comprehensive services to Villa Group-affiliated vacation clubs including: Information technology services, billing and inventory management, accounting functions including membership loan and assessment collections, member account management, reservations, vacation exchanges, rental program, enhanced benefits and financial services.

Current Hours of Operation: Monday-Friday 6am-8 pm PST, Saturday-Sunday: 8 am-5 pm PST

  • Reservations (Fixed/Floating) – Reservation Upgrades / Changes
  • Reservations (Fixed/Floating/Points/Split Weeks)
  • Reservation Upgrades or Changes
  • Airport Shuttle Transportation
  • Vacation Banking/Borrowing
  • Exchange Assistance/Deposits
  • Preferred and Gold Time Reservations (Extra nights at member only rates)
  • Bonus Week Reservation
  • Mortgage Billing & Payments
  • Maintenance Fee Payments
  • Sales Assistance with Purchase & Upgrades
  • Address/phone changes

Member Rental Program

6850 Bermuda Rd
Las Vegas, NV 89119
Website:“Last resort” program designed to help offset portion of maintenance fees if member cannot use, bank or exchange their time. Offered seasonally for limited number of use weeks/points only.
UVC 1-800-852-4755 email:
Cancun: 1-866-668-9261 email:
Loreto: 1-866-668—9088 email:
VPA Club 1-866-464-9280 email:

Member Referral Program

Toll-Free: 1-800-676-9394

Email: memberservices@resortcom.comDo you enjoy your Mexican vacation Ownership? Share the fun and refer a friend, family member or co-worker to experience the benefits of vacation ownership. Earn rewards by sending us your referrals.

Interval International (Vacation Exchange)

Interval International Phone: 1-800-722-1860

RCI – Resort Condominiums International – (Vacation Exchange):

RCI Logo Phone: 1-800-338-7777

The Villa Group – Resort Development Group

Resort Phone Numbers:

Villa del Palmar Puerto Vallarta Villa del Mar/ Villa del Palmar – Puerto Vallarta
Blvd. Francisco Medina Ascencio
KM 0.3 Puerto Vallarta, Jalisco MX 48300
Phone: 011-52-322-226-1400
Fax: 011-52-322-226-1413
Villa del Palmar Flamingos Villa del Palmar – Flamingos
Paseo Cocoteros 750 Sur
Nuevo Vallarta, Nayarit MX 63732
Phone: 011-52-322-226-8100
Fax: 011-52-322-226-8101
Villa del Palmar Cabo San Lucas Villa del Palmar – Cabo San Lucas
KM 0.5 Camino Viejo A San Jose
Cabo San Lucas, BCS, MX 23410
Phone: 011-52-624-145-7000
Fax: 011-52-624-145-7201
Villa del Arco Cabo San Lucas Villa Del Arco – Cabo San Lucas
KM 0.5 Camino Viejo A San Jose
Cabo San Lucas, BCS, MX 23410
Phone: 011-52-624-145-7200
Fax: 011-52-624-145-7201
Villa del Palmar – Cancun
Carretera a Punta Sam KM 5.200,
MZ9, SMZ2, L3 Isla Mujeres
Quintana Roo, MX 77400
Phone: 011-52-998-193-2600
Fax: 011-52-998-193-2600 ext. 1019
Villa del Palmar Islands of Loreto Villa del Palmar – the Islands of Loréto
Carretera Transpeninsular KM. 83
Ensenada Blanca
Loreto, BCS, MX 23680
Phone: 011-52-613-134-1000
Garza Blanca Preserve Garza Blanca Preserve
Carretera a Barra de Navidad Km. 7.5
Puerto Vallarta, Jalisco, MX 48390
Phone: 011-52-322-176-0700

OnCall International

On Call International Website: www.oncallinternational.comFor customized medical, travel, emergency evacuation and concierge plans please visit OnCall International.

The American Resort Development Association (ARDA)

ARDA Website: www.arda.orgARDA is the Washington, DC-based trade association representing the vacation ownership and resort development industries.