On Call Travel Services

On Call Travel Protection offers emergency air evacuation services to you or your family while on vacation or exchange, plus other valuable medical and travel related services.

ResortCom has partnered with On Call International to provide medical and travel assistance when you need it the most. With different plan options, we want to make sure that you understand what the different On Call plans entail and the benefits available to you as our valued member.

For Gold and Villa Preferred Access (VPA) members, the standard program, which is called the Travel Protection Plan, is included as part of your membership. Gold and VPA Members may upgrade to the Prime Plan for only $15 more when you pay your maintenance fee. For non-Gold or non-VPA Members, you may purchase the standard program, which for your membership type is called the “Premier Plan,” for $44.99.

All plans will cover the below expenses incurred while travelling over 100 miles from your permanent primary residence. The below chart showcases the different On Call plan options and what these plans entail.

Premier Plan Travel Protection Plan Prime Plan
Membership Type Standard program for Non-Gold & Non-VPA Standard program for Gold & VPA Upgraded program for Gold & VPA (not available to Non-Gold or Non-VPA)
Cost $44.99 USD per year Free with membership for Gold & VPA members $15 USD per year
Emergency Medical Transportation Benefits -Up to $50,000 Emergency Medical Transportation *
-Up to $1,000 Return of Minor Children*
-Up to $4,000 Return of the Deceased Remains***
-Up to $50,000 Emergency Medical Transportation *
-Up to $1,000 Return of Minor Children*
-Up to $4,000 Return of the Deceased Remains***
-Up to $500,000 Worldwide Emergency Evacuation*
-Up to $2,500 Return of Minor Children*
-Up to $2,500 for a Visit by Family Member or Friend of Hospitalized Member*
-Up to $10,000 Return of Deceased Remains**
24/7 Non-Insurance Assistance Services -Medical Monitoring
-Medical Referrals
-24/7 Nurse Help Line
-Medical/Dental/
Pharmacy Referrals
-24/7 Emergency Travel Arrangements
-Translation Assistance
-Emergency Travel Funds Assistance
-Translation Assistance
-Emergency Travel Funds Assistance
-Worldwide Legal Assistance
-Emergency Message Forwarding Assistance
-Lost Luggage Assistance
-Medical Monitoring
-Medical Referrals
-24/7 Nurse Help Line
-Medical/Dental/
Pharmacy Referrals
-24/7 Emergency Travel Arrangements
-Translation Assistance
-Emergency Travel Funds Assistance
-Translation Assistance
-Emergency Travel Funds Assistance
-Worldwide Legal Assistance
-Emergency Message Forwarding Assistance
-Lost Luggage Assistance
-Medical Monitoring
-Medical Referrals
-24/7 Nurse Help Line
-Medical/Dental/
Pharmacy Referrals
-24/7 Emergency Travel Arrangements
-Translation Assistance
-Emergency Travel Funds Assistance
-Translation Assistance
-Emergency Travel Funds Assistance
-Worldwide Legal Assistance
-Emergency Message Forwarding Assistance
-Lost Luggage Assistance
Additional Resort-Based Insurance Benefits N/A N/A -Up to $5,000 Emergency Accident and Sickness Medical Expense ($250 deductible)*
-Up to $200 Trip Delay Expense (Max $600)*
-Up to $1,000 Lost Baggage/Personal Effects*
-Up to $100 Baggage Delay*
-Up to $10,000 Accidental Death & Dismemberment
Common Carrier (Air Only)*
-Roadside Assistance ($100 limit per occurrence while on a covered trip)
How to Sign Up Call Member Services at 800-852-4755 to sign up. Gold & VPA Members are automatically enrolled in this plan when your account is current on maintenance fee payments. Call Member Services at 800-852-4755 to sign up.
Link to Brochure Click here Click here Click here

*This is only a brief description of coverage. For full terms and exclusions, please visit oncallinternational.com or call the Annual Travel Protection Hotline at 866-816-2087.

** Details about the extent of our authorization and regulation by the Financial Conduct Authority are available from On Call upon request.

For more information on these services, please refer to your Description of Services at resortcom.cc.oncallinternational.com or call On Call at (866) 816-2087 to speak with a knowledgeable insurance agent.

On Call Image

X