A Look at ResortCom

Do you have questions regarding your membership? Want to book your next vacation at one of our award-winning resorts? Are you interested in scheduling a fun excursion? Or want to request additional in-suite amenities, decorations, or plan a heartfelt surprise for that special someone in advance of your arrival? Contact your dedicated member service providers—ResortCom.

ResortCom is a U.S. based team of multilingual customer experience specialists dedicated to providing high quality, by-your-side service, answering your questions, addressing your needs, and ensuring that you have an extraordinary vacation and travel experience from the time of your booking, until your safe return home. Their highly trained agents are located in the bustling city of Las Vegas, Nevada, and they provide around the clock care and ensure proper handling of your membership, reservation, vacation, and travel. They also specialize in managing financial services, account collections, lead generations, and your pre-arrival check-in services.

Our state-of-the-art booking platform “ResortConnect” is specially designed to provide members with one-on-one, agent guided, and customer-centered service. To further enhance its operation, ResortCom recently rolled out the ResortCom Digital Wallet. The secured Digital Wallet provides you with easy access to your preferred payment methods. Once you enter your information in our encrypted system, it is protected; allowing you to secure your reservation(s), use our speedy Pre check-in service to avoid long waits at select resorts, and vacation quicker than ever before. Click here to learn more about this tool and sign-up today!

Universal Vacation Club International is often confused with being your member servicing company ResortCom, but we are not them. While we work tirelessly and very close with our members to handle many of their needs from the Club Management perspective, we have thoroughly vetted and trust our partners at ResortCom to take the lead in servicing your membership needs. Click here to learn more about what ResortCom, the Villa Group, and Universal Vacation Club International does for you.

UVCI, the Villa Group, and Resortcom are diverse and innovative teams that strive to remain the best in the leisure, travel, and hospitality industry by providing flexible, customized services via a solution-driven staff whose goal is to deliver timely top-quality care and improve your vacation experience each step of the way.

Click here if you would like more information about who ResortCom is and how they can best serve you. If you would like to stop by their office to speak with an agent in person, feel free to make an appointment by calling us at this phone number 1-800-852-4755 or by reaching out to us via email at memberservices@resortcom.com and we will have one of our trusted professionals on standby and ready to assist you!


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