Our resorts have supported a mandatory service fee for ten years, when it was first implemented in response to changing industry standards and appeals from hospitality unions that staff our resorts. If you have traveled to any of our resorts in that time, this fee…
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Get the most out of your Club membership by participating in an exchange program with Interval International (II) or Resort Condominiums International (RCI), the two main vacation ownership exchange companies. These programs are designed to give Vacation Club members more flexibility and choice to enhance…
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Great news – your All-Inclusive Meal Plan just got even better! We are happy to announce that effective January 1, 2023, Club members will notice that enhancements have been made to all meal plans at the Villa Group Resorts. This article covers all the new…
Continue ReadingDear Member, As we approach the new year, I want to send you along with your friends and families a big hug and well wishes this holiday season. The holidays are always such a fun time to get together with friends and family to celebrate…
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The most common question we receive is “What is the difference between UVCI (Universal Vacation Club International), ResortCom, and The Villa Group?” While we all work very closely together, we do have differences and each team focuses on a distinct part of your membership experience….
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This past March we sent out an article “Re-Introducing Your Onsite Club Specialists”. Please be advised that the “Club Specialist” role is no more and has evolved into a position that is now titled “Member Experience Creator”. We are very excited about these updated roles…
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As a member there is so much information available for you to get the most out of your membership. But sometimes there is so much information it is hard to know where to find it. So, we put together this guide on how to find…
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Thank you for being a valued part of our member family. We wanted to take a moment to ask for your help following the below policies about resort reservations and options. Please kindly remember that any change(s) to a reservation such as changing room…
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We have been using QR codes to make your member information more easily accessible to you. You will see QR Codes on your confirmation letters, key documents at the resort, and other informational documents. But what exactly is a QR Code, and how will this…
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We are pleased to re-introduce you to your onsite Club Specialists at our resorts in Cabo, Puerto Vallarta, Riviera Nayarit, and the Islands of Loreto! These Club Specialists are your go-to contacts for any questions or concerns that you may have while onsite at our resorts. Their…
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