Keep In Touch With Us!

As a member, we want to ensure that you feel well-informed about all the benefits and resources available to you with your membership. At UVCI, we are committed to providing exceptional service and support to all of our members. As a member, you’ll receive regular updates and information about the latest news and events at our resorts. Plus, you’ll be the first to know about any exclusive offers or promotions that we have available.  

Main Ways We Stay in Touch: 

SOCIAL MEDIA: To keep up with the latest news and events, we recommend that you follow us on our social media pages. We’re active on Facebook, Instagram, Pinterest, and YouTube, where we share resort photos or videos and exciting updates about our properties and destinations. By connecting with us on these platforms, you’ll be able to stay up-to-date on the latest UVCI news. You can also interact with other members, share your travel stories and photos, and get inspired for your next vacation.

WEBSITE: Our website is also a great resource for members. You’ll find general information about your membership benefits, resort destinations, and travel recommendations, and links to your member account site for more detailed information. Whether you’re planning your next trip or just browsing for inspiration, our website is the perfect place to start.

EMAIL: If you have any comments or feedback you want to share with us, please don’t hesitate to send an email to Please note that this email is not for account-specific questions. If you have any questions related to your account or want to book a trip, please contact ResortCom Member Services at 1-800-852-4755 or

NEWSLETTERS AND EBLAST PROMOTIONS: We want to keep you in the loop about all the exciting things happening within the UVCI Membership Club. That’s why we send out regular informational emails, promotions, and monthly newsletters, filled with updates on our resorts, destinations, and any updates regarding your membership. Keep an eye out for our emails, and don’t forget to check your spam folder, just in case you have not added our email to your Contact List. 

BLOG: We share helpful tips for planning your vacation, resort updates, destination tips, and Club updates on our blog. Additionally, all of our newsletter articles are posted on our blog and you can see all past newsletters in the “Newsletters” section by clicking here. We manage our online blog community and ensure that all blog comments are shared with the appropriate teams and receive a response when needed, either directly on the blog or via email.

ANNUAL MEMBER SOCIAL: Finally, don’t forget to mark your calendar for our Annual Member Social taking place from November 7-9, 2023 at Villa del Palmar Flamingos in the Riviera Nayarit – it’s an event you won’t want to miss! Registration material will be available soon, so stay tuned! At our Annual Member Social event, we offer a variety of presentations and meetings led by resort and management personnel, covering topics such as industry updates, member programs and services, and more. Members can also participate in one-on-one roundtables to address specific questions or concerns. However, it’s not just about business – we also strive to make the event fun and engaging by hosting dinners with live music and entertainment. Each year, we select a unique theme that is reflected throughout the event, culminating in a spectacular show put on by the resort Activities teams. Last year’s theme was “New Places, New Possibilities” to celebrate the opening of our newest resort, Villa La Valencia in Los Cabos. The Annual Member Social gives you a chance to meet other members and interact with UVCI staff, all while learning more about your membership benefits and getting updates on our resorts and destinations. It’s a fantastic opportunity to connect with like-minded travelers and create new friendships that can last a lifetime. Please note there is limited capacity for attendance, however, presentations will be posted online after the meeting.

At UVCI, we are always here for our members, and we encourage you to interact with us regularly on social media for the most real-time updates. Also, be sure to check out our website, and look out for our newsletters, so you can stay up to date on all the exciting things happening within our community.  

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