Dear Members and Guests,
We want to assure you that we are taking every measure possible to make you comfortable during your stay with us. Access to our locations continues to grow in high demand, and we often reach capacity, particularly during high season. This is great news, because a full hotel allows us to operate efficiently, and keep costs as low as possible.
We want to emphasize that our mission is to ensure that our members are comfortable and able to enjoy all of our amenities safely. During this busy season, we are being proactive in addressing concerns with overcrowding, safety, and fairness. Therefore, in order to make your vacation experience the best that it can be, at the discretion of Hotel Management, during times of high occupancy, the use of Visitor Passes for guests will be restricted. It will be up to the Hotel and Security Team to determine whether they grant guests Full Access Visitor Pass; a Limited Access Visitor Pass to visit only in your room, the lobby, or the restaurants; or to temporarily suspend Visitor Pass access all together. The Hotel is subject to fire codes and other regulations, and that is why we are taking this measure to adhere to our capacity guidelines strictly (These limitations will also apply to visitors of parties coming for sales presentations).
We understand how important it is to share your precious vacation experience with friends or family who may be staying off property, and the resorts want to allow for that whenever possible. However, it is our priority that the needs of our members and paying guests are met prior to those of non-registered guests. The safety, comfort, and enjoyment of all guests quickly diminish when too many people are crowded into one space.
Thank you in advance for your understanding and adherence to this restriction during the temporary and infrequent times the Hotel finds it necessary to limit Visitor access.
Hotel Management & UVCI Club Representatives