What We’ve Done While You Were Away
First and foremost, we want to thank each of the members and guests that have continued returning to our resorts over these past few months. We have been blown away by the countless positive testimonials we’ve received about enjoying the new resort experience, the excellent service from our staff, and the effectiveness of the safety and sanitization measures we have put in place across all Villa Group properties. Thank you for your kind words and positivity!
Over the course of this year, our dedicated resort staff has continued to work tirelessly to ensure that their service and the properties would be better than ever before. As a team, we are striving to ensure that all guests are safe and that our properties are in pristine condition and ready for you to enjoy. Below we share a few of the ways our resort staff has been training, maintaining the upkeep of the properties, performing preventative maintenance, making renovations, and implementing enhanced cleaning, sanitization, and social distancing protocols at each of our properties in preparation for your return!
2020 Resort Updates
Each of our resorts completed renovations, added in easily accessible sanitization stations across their properties, along with safe distancing signage necessary to safeguard the health and safety of all guests and staff. Additionally, they have undergone and passed hours of extensive safety, sanitization, and prevention training. We are proud to announce that upon completing this training each Villa Group resort destination has now been acknowledged as a Safe Travels Destination by the World Travel and Tourism Council.
Our team members remain committed to providing an elite standard of service with the most innovative onsite experiences. In accordance with this, our staff is frequently trained and expected to adhere to the highest level of professionalism, ethics, safety, and hospitality measures at all times. Our efforts and proven commitment to exceeding those standards make us a leader in our field.
The Villa Group works with an independent consultant and industry leader Preverisk to create and implement the most cutting-edge health and safety management food and beverage programs, and consistently exceed the threshold ratings designated by the Ministry of Health through the Mexico Federal Commission. All food and beverages are obtained from only the top providers, those of which also hold high ratings in their practices and policies as it relates to their sourcing and distribution practices. See below for more resort updates.
Watch this video to learn about the enhanced safety and sanitization measures in place at our resorts.
Work Completed at Villa del Palmar at the Islands of Loreto
Ranked as one of the top 10 luxury hotel and golf courses in the world by Elite Traveler, Villa del Palmar Beach Resort & Spa at the Islands of Loreto is splendorous and an epicenter for true Mexican hospitality. This luxury resort located in Loreto Baja California Sur has distinguished itself from the competition by consistently upholding the highest standards of service. See below to learn about the updates they’ve made to further enhance your resort experience. See below for the latest resort updates at Villa del Palmar at the Islands of Loreto!
Work Completed at Villa del Palmar Cancun
Experience world-class service when you stay at the idyllic and luxurious resort, Villa del Palmar Cancun. Located in the Yucatan Peninsula, this upscale beachfront property is perfectly paired with award-winning views and a fantastic climate that is sure to take your breath away! See below for the latest resort updates at Villa del Palmar Cancun!
Work Completed in the Cabo Region
Soak up “South of the Border” comfort at Villa del Palmar Los Cabos and Villa del Arco! Upon your arrival at our Villa Group resorts in Cabo, you’ll find incredible on-site entertainment and activities, pristine pools and jacuzzis with crystal clear water for relaxing, top-of-the-line services, a multi-award winning spa, delicious fine dining, and an unbeatable ambiance! These beachfront resorts offer comfort, warmth, and energy that is unmatched. See below for the latest resort updates!
Work Completed in the Vallarta Region
Our Vallarta resorts offer an ocean-front, tranquil, and tropical paradise that is sure to satisfy all of your vacation desires! Villa del Palmar Puerto Vallarta and Villa del Palmar Flamingos resorts have been considered favorites amongst guests since they opened. Their ocean views and one of a kind feel provides travelers with extraordinary comfort and relaxation. See below for the latest resort updates!
At Universal Vacation Club International, ResortCom, and the Villa Group—our focus remains on the safety and well-being of our members, their families, and the staff at our resorts. We are committed to providing visitors with extraordinary vacation experiences. Again, we want to thank the many members and guests that continue to return to our resorts. Over the next few months, we look forward to reconnecting with many more! From the bottom of our hearts, we can’t wait to welcome you back to your home away from home.
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