Guests Return to Vallarta
Member Travels Puerto Vallarta Stories Travel

Guests Return to Vallarta

When it comes to delivering luxury and world-class experiences, Villa Group resorts never miss the mark! Villa La Estancia Riviera Nayarit is one of the many Villa Group all-inclusive beach resort destinations tailor-made for guests who enjoy indulging in immaculate spa treatments, dining on exquisite gourmet cuisine, and experiencing first-class service. For inventory management purposes during COVID-19, members with Villa del Palmar Flamingos reservations had the opportunity to stay at this luxurious property. One vacation at this resort is sure to impress even the most experienced traveler and will undoubtedly be an experience that you will never forget!

Our Villa Group resorts are Certified Safe Travel destinations.

We are proud to announce that each Villa Group destination has now been recognized as a Certified Safe Travel location by the World Travel Tourism Council. This means that each of our resorts have gone above and beyond in researching the best preventative measures and sanitizing protocols prior to reopening. As visitors will confirm, our staff has successfully implemented these practices and we continue doing everything possible to keep guests and their families safe.

Member Testimonial

Member Sharon Pagoria and her family recently traveled to Villa La Estancia Riviera Nayarit following the government-mandated shutdowns that took place across the world. Below she shares a brief recap of her extraordinary experience.

“We were invited to attend a wedding in September for two friends of ours, one an employee at one of the resorts in Mexico and one was a former dancer who lives in the United Kingdom. So off we call ResortCom to make our reservations earlier this year. Lucille Wooldridge was the person I was connected with. I explained what we wanted to do with our contract and pulling off the end etc. She was kind, patient, and would keep checking with her supervisor and went over everything several times so we could make sure we were both on the same page. We actually laughed a lot and talked about the area as she had never been to Puerto Vallarta but was planning to go. 

So reservations made, met someone who really cared about members and all ok…ready to go. OH NO COVID- 19 strikes the World! Wedding postponed! Now what to do? Tony (my husband) going through difficult Cancer treatments, everything was shut down in the United States and Mexico. Let’s wait a minute and breathe. Come July, we keep discussing whether to cancel completely or still go. We decided to change our reservations and go. We called back to ResortCom and found out that there was a great promotion going on. Again, I was lucky enough to speak with Lucille who took care of everything. New reservations were made and points were in the bank! We even ask our son Benjamin to go with us for his birthday.

Flower arrangement sent to the suite by my husband. Arranged prior to my arrival by ResortCom Member Service agents and resort staff.

Our Travel Experience: The airport was very empty. They took our temperature upon boarding the plane. Everyone wore face masks; we wiped down the seat, the seatbelt, the tray table, and everything around us. We used sanitizer. Flight attendants passed out goodie bags at the beginning of our flights. Tremendous care was taken and everything was sanitized effectively by everyone.

Our Arrival in Puerto Vallarta: We completed a Covid-19 screening form. They took our temperature upon our arrival in the country. They sprayed down the suitcases and made masks mandatory for everyone. Social distancing was practiced and sanitizer was provided throughout the airport. Also, sanitizing mats for everyone’s shoes were available.

Arrival at Villa La Estancia: Temperatures were taken at the gate, luggage was sanitized outside of the lobby, and hand sanitizer was provided upon entering the lobby. Inside the lobby, we met with Lucy and Bertha and they wiped off desks and chairs before and after speaking with us. The bellmen wore gloves and constantly sanitized everything. Everyone in the resort wears a mask and some wear a shield in addition to the mask.

Sanitizing During Our Stay: We were provided hand sanitizer and wipes in the room. The maids wiped down everything every day. They also changed towels, even when not needed, sometimes 2 times per day. Staff come in and wipe off remotes and phones several times per week. Masks are worn everywhere. They even take temps at restaurants and grocery stores! Tables, lounge chairs, and elevators are constantly sanitized.

Our Experience During Our Stay: We were at Villa LaEstancia for 3 weeks which was phenomenal. It was great seeing some of the staff that we have known for many years. The first week was very quiet. The staff had been so excited to welcome us all back. Please tip well. They are all working harder than ever to make our stay the best it has ever been. It was extremely nice to just relax, soak up the sun, and visit with friends and their families. LaCasona and the pool bar and the restaurant by the pool were all open. The pool bartenders and servers were so happy and smiley and eager to please.

In conclusion, there is so much more to tell but let us suffice to say we cannot wait to be back at our second home. Truly, I know many people feel this way but please believe us when we say this is our home away from home and when the staff says it to you they truly mean it as well. 

Thank you to everyone for everything!”

— The Pagoria Family

Each of our resorts have officially been recognized as being among the best in Mexico and have been awarded with the 2020 TripAdvisor Travelers’ Choice Award. This highly coveted award was earned based on the overwhelming amount of outstanding traveler reviews and recognitions.

Villa La Estancia Riviera Nayarit is a proud recipient of the 2020 Trip Advisor Travelers’ Choice Award.

“Winners of the 2020 Travelers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners’ achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well-deserving, they are also a great source of inspiration for travelers as the world begins to venture out again.”  We are honored and appreciate your continued positivity and support throughout the years. Thank you for vacationing with us! 

We would like to thank our members and guests for sharing their travel stories with us! If you have enjoyed a recent stay at any of our resorts, we would like to hear about your experience. Please send an email to and provide us with your travel story and images or videos of your vacation experience to be featured on our UVCI Travel Trend Setters Blog and our social media pages! Be sure to follow our MyUVCI Facebook page for the latest Villa Group resort updates, guest testimonials, giveaways, and more! 

Get started planning your escape to paradise now! Click here for the latest savings and promotional offers! We can’t wait to welcome you to your home away from home!

Member Marketing

You Might Also Like

Third Place Winner – Member Travel Story Contest Written By Kelsey Kitchen Was

Member Dawn Swingen Visits Cabo!

Members Return to Vallarta

Las Caletas Beach Hideaway

Member Aimee Cantrelle Visits Cabo

Guests Return to Cabo

Lainey Visits the Islands of Loreto

Sayulita Beach Town

My Day at XCaret

Members Return to Loreto

Members Jan & Graham Travel to the Islands of Loreto!

Members & Guests Visit Villa del Palmar Cancun

Brittany’s Travels: San Sebastian

Parasailing in Cabo San Lucas

Fun Activities at Villa del Palmar Puerto Vallarta

Second Place Winner – Member Travel Story Contest

Hector Travels From PV to Cabo

Guests Return to Cancun

Guests Return to Cabo

Annette White Visits the Islands of Loreto

Choco Museo in Puerto Vallarta

What Our Resorts Are Doing to Keep You Safe

What to Expect While Traveling Now

Guests Return to the Islands of Loreto

Members Shirley & James Visit Vallarta

La Isla Mall in Puerto Vallarta

Member Brian Deis Visits the Islands of Loreto

Kawitu in Puerto Vallarta

Member Joe Rarrat Visits Loreto

Guests Return to Vallarta

Members Return to Cancun

Member Sandra Rowe Visits Cabo

Guests Return to the Islands of Loreto

Members Joy & Anthony Latcham Visit Cabo

Eagle’s Wings Bus Tour Recap

First Place Winner – Member Travel Story Contest Written by Members Shelley and Tim Arnold

Members Return to Cabo

Members Return to Cabo

Member Ashley Antley Visits Cabo

Members John & Susan Visit Flamingos

UVCI Visits Our Resorts During COVID

Member Shari Tessmer Visits Flamingos

Members Return to Cancun

Dia de los Muertos Recap

Member Carmalita Oaksmith Visits Puerto Vallarta

ATV Riding in Puerto Vallarta

Happenings at Villa del Palmar Cancun

Guests Return to Cancun

Pedro Travels to Vallarta

Member Sara Tomaski Visits PV

Leave a Reply

Your email address will not be published.