The Villa Group is proud to offer in-house internet service. As we are now directly servicing the equipment, we are very excited to be able to offer more value to our Club members by offering *FREE* internet service. (Guests will be charged a nominal fee for the service.) However, in order to maintain adequate service levels and reasonable operating costs, it is necessary to establish device limits for the units. This limitation is not meant to take away from the free service we are so pleased to offer; rather it is a critical measure we must employ to provide the quality of internet services you deserve. The greater the number of devices utilizing the service, the greater the strain on bandwidth, and the greater the effects on overall speed and performance, especially for complex browsing such as streaming media or use of VoIP (voice over IP) systems. We do not want to frustrate you with slower speeds or the necessity to charge.
The only way we can sustain offering the service for free is to carefully monitor the number of devices utilizing the system so that our costs of operation allows us to continue to provide these services in a fair manner. Therefore we have set the following device limits per unit:
- Studio: Up to 2 devices Free
- One Bedroom: Up to 3 devices Free
- Two Bedroom: Up to 4 devices free
- Three Bedroom: Up to 6 devices free
We hope you appreciate our intentions with this rule and understand that the limits have been set to ensure that ALL members enjoy ‘staying connected’ while at the resorts. See you soon at a Villa Group property!