• At Villa del Palmar Flamingos check in is at 4:00 pm and check out is at 11:00 am.
• At Villa del Palmar Puerto Vallarta check in is at 4:00 pm and check out is at 11:00 am.

Yes, both resorts have a Hospitality Suite that is available for all members and guests. At Villa del Palmar Flamingos the Hospitality Suite is open daily from 9:00 a.m. to 9:00 p.m. At Villa del Palmar Puerto Vallarta the Hospitality Suite is open daily from 7:00 am to 10:00 pm. The Hospitality Suites at both Villa del Palmar Flamingos and Villa del Palmar Puerto Vallarta have a television, showers and lockers for men and women, one pool table, restrooms and a rest area.

Villa del Palmar Flamingos has a sauna and steam room in the Tatewari Spa. These facilities are open daily from 8:00 a.m. to 8:00 p.m and there is a daily charge of $16 USD to use the sauna and steam room. With the purchase of a spa service, the daily fee for the sauna and steam room is waived. Please see your concierge if you have any questions regarding this service. Villa del Palmar Puerto Vallarta has a complimentary sauna facility inside the fitness center that is open Monday thru Friday from 7:00 am to 9:00 pm and Saturday and Sunday from 7:00 am to 8:00 pm. Please see your concierge if you have any questions regarding this service.

Both Villa del Palmar Flamingos and Villa del Palmar Puerto Vallarta offer Wi-Fi internet. Wi-Fi is complimentary for members and members are allowed the following number of complimentary devices per room:

Studio-2 devices, 1 bedroom-3 devices, 2 bedroom-4 devices

Members using more than the above number of devices per room will be charged $10 USD per day per device. There is a fee of $10 USD per day for guests and guests of members for each device. Please check with your concierge for additional information.

Yes, we are a smoke-free property. At Villa del Palmar Flamingos and Villa del Palmar Puerto Vallarta there are designated smoking areas outside on the beach areas and outside of the main lobby (Motor Lobby). These smoking areas are marked with signs and are the only places on property where smoking may take place.

The Villa Group’s No Smoking Policy is as follows:

The enjoyment and safety of our members and guests during their visit is what we strive for every day. To assist us in this endeavor, all units, lobbies, pool areas and restaurants within any Villa Group Resort property has been designated as non-smoking. We regret any inconvenience this may cause. However, we ask that you work with us in this regard to assist us in keeping our guests safe, keep our cleaning costs lower, and consider those who may not be able to tolerate the odor. Additionally, smoking sections have been designated by the lobby to the right or on the beach areas. Please refrain from smoking in any other area mentioned above. Should Management be informed of smoking in the room, additional fees will be added to your bill to off-set the cost of the cleaning. We appreciate your consideration in this matter.

Yes, a complimentary parking facility is available for all members and guests staying at Villa del Palmar Flamingos and Villa del Palmar Puerto Vallarta. The resort does not offer valet parking service.

At Villa del Palmar Flamingos, Dollar Rental Car is available from 9:00 am to 4:30 pm daily in the main Lobby in front of the Front Desk. At Villa del Palmar Puerto Vallarta, Dollar Rental Car is available from 9:00 am to 5:00 pm daily in the main Lobby next to the fountain.

Maximum Occupancies:

Studio: 2 adults & 2 children under the age of 12.

One Bedroom Suite: 4 People maximum

Two Bedroom Suite: 6 People maximum

Three Bedroom Suite: 8 People maximum.

*These occupancies are strictly adhered to for the safety of everyone involved.

There are many beaches to visit in the local area; however, not all beaches are safe for swimming due to the strong current. The resorts have signage to indicate the areas that are safe for swimming, depending on the weather. Please check with the Activities Department or the Security Department at the resorts should you have any questions.

Villa del Palmar Flamingos is 10 miles or 30 – 40 minutes away from the airport.

Villa del Palmar Puerto Vallarta is 2.6 miles or 10-20 minutes away from the airport.

Villa del Palmar Flamingos is 15.6 miles or 45 – 50 minutes driving.

Villa del Palmar Puerto Vallarta is 2.7 miles or 20-25 minutes driving.

Villa del Palmar Flamingos is 3.7 miles or 10-15 minutes driving distance from Bucerias.

Villa del Palmar Puerto Vallarta is 13.7 miles or 40-45 minutes driving distance away from Bucerias.

All beaches in Mexico are public but resorts have areas cordoned off with ropes for their guests’ comfort (this is a limited area).