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Protect Your Membership

We're committed to helping protect UVCI members from companies that target timeshare owners with misleading or unethical offers related to resale, rental, cancellation, exit services, and more.

If you're contacted by a company making unsolicited promises or have questions about an offer you've received, contact a UVCI representative before taking any action. We're here to help you make informed decisions and avoid potential scams. Scammers target vacation ownership owners every day with fake resale offers, rental scams, transfer companies, and people pretending to represent UVCI. Our Member Services team can help you review suspicious offers before you pay.

Thousands of owners are contacted every year by companies promising guaranteed sales, rentals, or exits. Many ask for money before providing any service.

Submit a Scam for Review Learn More About Scam Prevention

How ScamChecker Works

1. Tell Us What Happened

Describe who contacted you.

2. Upload Information

Attach emails, contracts, websites, texts, invoices, business cards.

3. Review Our Scam Blogs

Review our scam blogs for updated information and known scams.

Common Vacation Ownership Scams

<h4>Rental Scam</h4><p style="color: rgb(102, 102, 102);">They claim they already have a renter waiting but first you must pay advertising, insurance, taxes, or processing fees.</p>

Rental Scam

They claim they already have a renter waiting but first you must pay advertising, insurance, taxes, or processing fees.

<h4>Resale Scam</h4><p style="color: rgb(102, 102, 102);">They claim a buyer is waiting and ask you to pay closing costs or taxes before the sale can proceed.</p>

Resale Scam

They claim a buyer is waiting and ask you to pay closing costs or taxes before the sale can proceed.

<h4>Exit Scam</h4><p style="color: rgb(102, 102, 102);">Companies promise to cancel your ownership for large upfront fees with little or no guarantee of results.</p>

Exit Scam

Companies promise to cancel your ownership for large upfront fees with little or no guarantee of results.

<h4>Fake Representative</h4><p style="color: rgb(102, 102, 102);">They use fake phone numbers, emails, websites, or caller ID to appear as UVCI employees.</p>

Fake Representative

They use fake phone numbers, emails, websites, or caller ID to appear as UVCI employees.

Should You Be Concerned?

If you answer YES to ANY question...
Submit TO US before sending money.

  • They contacted me unexpectedly.
  • They asked for money upfront.
  • They promised guaranteed results.
  • They want wire transfer.
  • They want cryptocurrency.
  • They want gift cards.
  • They said "act today."
  • They told me not to contact UVCI.
  • They're asking for banking information.
  • They're asking for login credentials.
Submit here first.

Member Protection

Our Promise to Members

UVCI is committed to providing members with timely information about scams targeting timeshare owners. Our goal is to help protect you from unethical resale, rental, cancellation, transfer, exit, and relief companies that use misleading or deceptive tactics. We are dedicated to keeping you informed, empowered, and prepared to recognize and avoid fraudulent offers.

Some of these companies claim they can help you sell, rent, or exit your timeshare and may falsely imply they are affiliated with your resort, developer, or respected industry organizations. Unfortunately, many owners have been persuaded to pay large upfront fees, sign over power of attorney, or enter agreements for services that are never delivered. These scams can result in significant financial loss, damaged credit, and unnecessary stress.

If you are contacted by a company offering timeshare-related services or have questions about an offer you've received, we encourage you to contact a UVCI representative before making any decisions. We're here to help you verify information and protect your ownership.

FAQ: Protect Yourself from Scams

I received a call saying someone wants to buy my membership. Is it legitimate?

Be cautious. Scammers often claim they already have a buyer waiting and pressure owners to act quickly. In reality, legitimate buyers rarely appear out of the blue.

Red Flag: They ask you to pay upfront fees for taxes, closing costs, or marketing before the sale.

Hang up and call the official customer service number listed on your ownership documents or the company's official website.

Never rely solely on the phone number provided by an unsolicited caller.

Generally, no.

Many resale scams begin by asking for advance payments for:

  • Marketing fees
  • Closing costs
  • Transfer fees
  • Taxes
  • Escrow deposits
  • International transaction fees

Once the money is sent, the "buyer" disappears.

It could be.

A common rental scam claims: "We already have a renter. Just pay a processing fee and we'll release your rental income."

Legitimate rental companies clearly explain their fees before marketing your property, not after claiming a renter has already been secured.

Before sending any money:

  • Research the company online.
  • Look for independent reviews.
  • Verify their physical address and phone number.
  • Ask how long they've been in business.
  • Check if they are licensed where required.
  • Contact your vacation ownership company if you're unsure.

Yes. Scammers often say:

  • "The buyer will walk away."
  • "This offer expires today."
  • "You must wire the money immediately."

Legitimate businesses allow you time to review documents and make informed decisions.

No. No company can honestly guarantee:

  • A sale
  • A specific sales price
  • A rental
  • A buyer waiting

Be skeptical of promises that sound too good to be true.

Avoid sharing:

  • Banking information
  • Credit card numbers
  • Online account passwords
  • Verification codes
  • Social Security number (unless legally required)
  • Copies of government-issued ID without verifying the recipient

While business models vary, reputable companies generally:

  • Clearly explain their services
  • Provide written agreements
  • Allow time to review contracts
  • Answer your questions openly
  • Do not rely on high-pressure tactics

Watch for:

  • Guaranteed buyer already waiting
  • Guaranteed rental income
  • Upfront fees before any transaction
  • High-pressure sales tactics
  • Requests for wire transfers or cryptocurrency
  • Requests to keep the transaction confidential
  • Unsolicited phone calls, texts, or emails
  • Offers that sound too good to be true
  • Stop communicating with the caller or company.
  • Do not send additional money.
  • Contact your resort or vacation ownership company to verify any claims.
  • Save emails, contracts, text messages, and receipts.
  • Report suspected fraud to the appropriate consumer protection or law enforcement agencies in your country.

If someone contacts you unexpectedly with a buyer already waiting, asks for money upfront, and pressures you to act immediately, it's time to slow down and verify before proceeding.

Taking a few extra minutes to confirm who you're dealing with can help protect both your ownership and your finances.
Submit a Scam