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Villa del Palmar Cabo FAQ's

Can I visit Villa Group sister properties in Cabo San Lucas Downtown while staying at Villa del Palmar Cabo?
The use of the Resort facilities is strictly limited to those actually staying at their particular Resort. 
No. The use of pools and lounge chairs are strictly limited to those actually staying at a particular Resort (VDP, VLE, VDA, VLV). 
We have a Kids Club on site for children 4 to 12 years old. The Kid’s Club is open daily from 10:00 am to 4:30 pm. 

We offer a variety of kids’ activities such as painting, movie time, and cooking classes near the pool from 11:00 am to 12:00 pm daily. These activities are free for children to participate in, and all activities must have a total number of 4 participants for the activity to occur. These activities are for children only and parents do not need to supervise their children during these activities. Please ask your concierge onsite for more information. 
Check-in time: 
4:00 p.m. 
Check-out time: 
11:00 a.m. 
Yes, our Hospitality Suite is open from 8:00 a.m. to 11:00 p.m. The Hospitality Suite at Villa del Palmar Cabo has a television, showers for men and women, lockers for men and women, and a sauna. 

We have a steam room at Villa del Palmar Cabo that is complimentary for Villa del Palmar members and guests. The steam room is open Monday through Friday from 8:00 a.m. to 8:00 p.m. and on Saturday and Sunday from 8:00 a.m. to 7:00 p.m. Please see your concierge if you have any questions regarding this service. Elite owners staying at Palmar can use Arco’s Sauna facility and its guests (staying in the same room) can get a special discount. 

Members can enjoy free Wi-Fi in their rooms for an unlimited number of devices on our Regular Members Only network that has a speed of 20 megabites. Please note that there are additional networks available. Click here for more information.

For I-phones, the system will require you to update your settings by removing the “Auto - Join” feature; if this is not done, you will not be able to sign-up for Wi-Fi with an I-phone. For info on how to do this Click here.
Yes, we are smoke-free property. At Villa del Palmar Cabo there is a designated smoking area next to the towel stand by the pool. These smoking areas are marked with signs and are the only places on property where smoking may take place. 
 
The Villa Group’s No Smoking Policy is as follows:  The enjoyment and safety of our members and guests during their visit is what we strive for every day. To assist us in this endeavor, all units, lobbies, pool areas and restaurants within any Villa Group Resort property have been designated as non-smoking. We regret any inconvenience this may cause. However, we ask that you work with us in this regard to assist us in keeping our guests safe, keep our cleaning costs lower, and consider those who may not be able to tolerate the odor. Additionally, smoking sections have been designated by the lobby to the right or on the beach areas. Please refrain from smoking in any other area mentioned above. Should Management be informed of smoking in the room, additional fees will be added to your bill to off-set the cost of the cleaning. We appreciate your consideration in this matter. 
Yes, a complimentary parking facility is available for all members and guests staying at Villa del Palmar Cabo and Villa del Arco.  Valet parking service is also available at the Bellman desk.
Hertz Rental Car is available at Villa del Palmar Cabo right next to the Palmita Market and is open daily from 8:00 am to 5:00 pm.
Maximum Occupancies: Studio: 2 adults and 2 children under the age of 12 or 3 adults, One Bedroom Suite: 4 people, Two Bedroom Suite 6 people, Three-Bedroom Suite is 8 people, and Four Bedroom is 10 people (in any combination of adult and children). A child over 2 years old counts as occupant on the unit. These occupancies are strictly adhered to for the safety of everyone involved. 
There are many beaches to visit in Cabo San Lucas, but not all of Cabo's beaches are safe for swimming, in fact some of these are closed for swimming. Strong undertows and rough surf are common along beaches, especially on the Pacific coast, but that does not detract from the pleasure of enjoying the view. Pay attention to warning flags. 
How far is the Airport from Villa Group Resorts in Cabo? 
 
The San Jose del Cabo airport is located approximately 45 minutes from Villa del Palmar Cabo. 
15 Minutes walking distance. 5 minutes by car. 
All beaches in Mexico are public but resorts have areas cordoned off areas with ropes for their members’ guests’ comfort (this is a limited area). 
Cabo’s Top activities: 
  • Sport Fishing 
  • Whale Watching Tour (Seasonal: Dec.-March) 
  • Golf 
  • Snorkeling & Diving 
  • Sunset Cruise 
  • Zip line adventure 
  • Parasailing 
  • Sky Tours 
  • Swim with Dolphins 
  • Boat Tours 
  • Jet Skies 
Cabo offers many beautiful beaches for visitors to enjoy. Please be advised that many of these beaches are closed to swimming due to the strong currents. 

The beach in front of the resort is swimmable. The resort has paddleboarding and kayaking activities that members and guests can enjoy. Please ask your concierge for a current activity schedule to see what time these activities take place. 

For those of you who love to swim and play in the water, here is a list of places where you can swim in the ocean. The list is from Cabo San Lucas (km 0) and the corridor to San Jose del Cabo (about km 30.) 
 
Cabo’s Top beaches: 
 
Playa el Médano, or Médano Beach 
Being the most popular beach in Cabo, it spans several kilometers along the Cabo Bay. This is where you’ll find all the action. 
 
Chileno beach 
Another great swimming beach, Playa Chileno, is a popular destination among locals. Filled with tropical fish, Chileno Beach also happens to be the most frequented site for snorkeling and diving tours. 
 
Santa Maria beach 
Playa Santa Maria and Playa Chileno are swimmable snorkeling coves.  Snorkeling and diving tours from Cabo visit these coves. 
 
Lover’s beach 
A short boat ride away from Médano Beach, Lover’s Beach should be a part of anyone’s trip to Cabo. It is right by Land’s End and very close to the famous arch. 
 
Divorce beach
Though not safe for swimming, this beach is a popular attraction to check out on your next trip to Cabo. It’s right across from Lover’s Beach on the Pacific side of Land’s End. 
 
Palmilla beach 
This is swimmable and has easy public access. This beach has lifeguards and fishing pangas, but no water sports. 
 
Zippers Beach 
A favorite surfing beach; swimming is not allowed here. 
The ages of your kids will dictate the type of experience Cabo can offer, but here are some options: 
  • Swimming with Dolphins 
  • Sea Turtle Release 
  • Horseback Riding 
  • Outback and Camel Safari 
  • Snorkel and Explore Chileno Bay 

Transportation to the airport is not included but we do have the option available through a third-party company. Transportation must be set up at least a minimum of 48 hours before arrival with your Member Services or Pre-Arrival agent by calling 1-800-852-4755 or if calling internationally, 1-800-461-0602. 

UBER works in Cabo and you may use their service, however they can only pick you up outside of the property. If you use UBER service to return to the property, they are allowed to drive up to the lobby to drop you off.  

Your health matters to us, therefore VG works with high standards in F&B processes, receiving monthly certification by an external international company. Also, our resort works with desalinated seawater, although it is processed and safe for human use, it is not recommended to drink unfiltered tap water. 

The pools are open from 8 am to 8 pm daily. During the evening and night our maintenance team applies chemical treatment to keep the water clean and safe to swim in.  

As a courtesy to ALL members and guests, we ask that you do not reserve lounge chairs with towels or personal belongings. The staff is constantly monitoring and after an hour, items will be removed from all unattended chairs and kept at the towel stand.  In addition, staff will remove personal belongings from any lounge before the opening hours. Guests accept responsibility for any items missing from lounges.  

Villa Del Palmar is one of the unique Villa Group Resorts that has different room layouts and amenities. For your convenience there is a laundromat in the shopping area at Villa del Palmar.