Did you know that all Gold and VPA members are automatically enrolled in the ResortCom Basics Plan provided through Chubb?
The ResortCom Basics Plan includes up to $50,000 Emergency Evacuation and up to $50,000 Repatriation of Remains. This includes coverage for emergency medical transportation to the nearest adequate facility, transportation after stabilization, and return of dependent children. Repatriation of remains provides coverage for reasonable costs for the transportation of remains. The plan also includes access to 24/7 assistance services. Gold members may elect to upgrade and purchase the ResortCom Essentials coverage which also includes Trip Delay, Baggage & Personal Effects, Accident & Sickness Medical Expense coverage and more.
Emergencies can escalate quickly while traveling through your Vacation Ownership.
Chubb Travel Assistance Services are only a phone call away. You may call anytime to get the assistance you need to help manage your travel risk. As a Chubb client you will have 24/7 access to emergency assistance when you are traveling away from home to request assistance for medical, travel or personal reasons assistance. Below are some of the most frequently asked questions members ask when reviewing the Chubb plans.
This is a brief description of the features of this insurance program. It is not a contract of insurance. The terms and conditions of coverage are set forth in the Policy issued to ResortCom. The Policy is subject to the laws of the state in which it was issued. Coverage may not be available all states or certain terms or conditions may be different if required by state law. Insurance benefits are underwritten by ACE American Insurance Company located at 436 Walnut Street, Philadelphia, Pennsylvania 19106. Chubb NA is the U.S.-based operating division of the Chubb Group of Companies headed by Chubb Ltd. (NYSE: CB) Insurance products and services are provided by a licensed producer, and not by the parent company itself.
In a medical emergency or for travel assistance, call our Chubb Travel Assistance Center at: +1 877-319-4397 (Inside the US) or +1 240-330-1537 (Outside the US).
If you are outside the US, make sure to dial the appropriate country code or call collect if necessary.
For general coverage inquiries, contact Chubb Travel Protection Customer Service Center at 844-825-2264 (Option 3)